In these unprecedented and challenging times, we remain committed to following UK government guidelines concerning the COVID-19 outbreak and prioritizing the health, safety and wellbeing of our personnel.
As a critical supplier to the UK oil and gas industry, we recognize that we have a responsibility to support our customers involved in UK oil and gas production and to safeguard the UK’s energy security at this difficult and challenging time.
Due to the COVID-19 outbreak, Centurion Group’s UK businesses (ATR, Conserve, Osprey3, Rentair, Safety and Technical Hydraulics, Seanic Ocean Systems) will be enacting temporary changes to our operations with immediate effect.
We would like to make clear to all our customers that we continue to service essential customer requirements and mobilise safety and production critical equipment.
At this time, all non-essential UK office staff are safely working from home while workshop/yard crews will remain at work under altered schedules and strict working guidelines in compliance with safe social distancing guidance set out by the UK government. These changes have been implemented to ensure that Centurion’s UK businesses remain operational in a safe and responsible manner and ensure that safety and production critical equipment reaches offshore installations.
Health, safety and wellbeing remains our number one priority, and we are taking all the necessary precautions to ensure this. We will continue to closely monitor the situation and adapt our operations in line with any changes made to the guidance outlined by the UK government.
Should you have any enquiries about specific operational or process matters, please contact the required business unit via the below emails. We aim to provide an initial response to your query within 48 hours.
RentAir Offshore specialist providers of heat suppression packages including DNV approved hang off frames, rig survey reports, flare simulation – drawings, thermal, specialist measuring equipment, DNV 2.7-2 certified 4000usgm booster pumps and rigsafe & zone II control panels for dual submersible pumps.
The Enviro-Guard system is our solution to the safe storage and transportation of highly flammable substances used in the offshore industry. The systems offer automatic detection and initial suppression of methanol fire by using fire trace detection tubing charged with dry nitrogen.
All RentAir Offshore equipment undergoes scheduled preventive maintenance under our maintenance programme. Prior to every mobilisation, each item of equipment undergoes a 35-point check and routine service.
All our technicians are fully trained and certified product specialists with extensive product and industry knowledge. Our service technicians are available 24/7 and provide support via installation, preventative maintenance, equipment familiarisation and certification – worldwide.
RentAir Offshore supply DNV 2.7-2 Zone II Steam generators as part of our specialist well test packages. The generators include extensive safety features to comply fully with the DNV2.7-2 global certification standard.
RentAir are specialist providers of high quality, cost effective and efficient fabric maintenance equipment packages to operators and service companies within the global energy industry.
RentAir offer a fully integrated fleet management service worldwide delivering efficiency and cost benefits to clients. Our strong industry knowledge and technical capabilities delivers excellence every time.
RentAir Offshore has an extensive Rigsafe, Zone II and Safezone compressor fleet ranging from 130cfm to 1600cfm, containerised and mobile solutions to meet the offshore and onshore requirements.
Our Rigsafe generators, ranging in rating from 30kVA to 1250 kVA, come in mobile, skid mounted, containerised and in fully certified DNV 2.7-1 crash frames and we support their use with a range of back-up services.
1 WHAT INFORMATION DOES THE COMPANY COLLECT AND HOW IS IT USED?
Rentair collects and processes a range of information about you which includes:
• Your name and business contact details (including address, job title, email address and telephone number).
• Personal information on directors, officers and shareholders for screening purposes to ensure Rentair comply with legal and regulatory obligations, including trade control, anti-money laundering, anti-bribery and corruption laws and other regulatory requirements.
Data is stored in a range of different places, including our Customer Relationship Management (CRM) database, supplier database, marketing/mailing lists and email system.
When you submit your personal details via our website contact form or the “live chat” option (where applicable), we will use that information to respond to your message, which will be relayed to the relevant department, who will respond directly to you. The information captured will be added to our CRM database, so that we can manage future communications with you, which will include information about our range of products and services. We believe that processing this data is within our Legitimate Interests, however, if you do not wish to hear from us, you can unsubscribe at any time, using the unsubscribe option within the message/email or by contacting us directly at DPO@centuriongroup.co.uk.
Please be assured that we will never buy, sell or trade personal data to any third parties.
2 WHY DOES THE COMPANY PROCESS PERSONAL DATA?
Your personal data may be processed by Rentair or its sub-processors (or any of their affiliates, agents, employees, delegates or sub-contractors) for the following purposes:
• To use data analytics to improve our website, marketing, customer experiences, products and services, on the basis of our legitimate interests;
• To fulfil a contract for goods and/or services;
• To comply with legal or regulatory requirements;
• To communicate with potential, new, existing or previous customers and suppliers, based on our legitimate interests;
• To scan or monitor emails sent to us (including attachments) for viruses or malware, and to store personal data on our systems to pursue our legitimate interests including for document retention purposes;
• To manage activities including processing instructions, monitoring and recording electronic communications (including telephone calls and emails) for quality control, analysis and training purposes; and
• To enforce or defend the rights and interests Rentair in order to comply with legal and/or regulatory obligations.
Where we process personal data on the basis of our legitimate interests, or those of a third party, we will ensure that your interests and fundamental rights are not overridden by those interests.
3 WHO HAS ACCESS TO DATA?
Your information will be shared internally with Rentair staff, if access to the data is necessary for performance of their roles and, where necessary, competent public authority, government, regulatory or fiscal agency where it is necessary to comply with a legal or regulatory obligation to which Rentair is subject to.
We may also disclose personal data we hold to third parties in the event we sell any business or assets, in which case we may disclose personal data about you to the prospective and actual buyer, and to any successor in the unlikely event of our insolvency, winding up or liquidation.
We may disclose your personal data to third parties who provide us with goods and/or services, including IT service providers, event management, PR and marketing service providers, telephone and hosting service providers, document storage providers and backup and disaster recovering service providers.
Where we engage third party suppliers to process data on our behalf, we do so on the basis of written instructions, ensuring the third party has implemented appropriate technical and organisational measures to ensure the security of data.
Any sharing of personal data is subject to appropriate due diligence assessments, along with the implementation of contractual and confidentiality controls, including data sharing agreements.
4 HOW DOES THE COMPANY PROTECT DATA?
Rentair have implemented a number of operational controls and internal policies to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the performance of their duties.
In the event that personal data is transferred outside of the European Economic Area to companies within the Rentair, it is protected by appropriate transfer safeguards, which guarantee an adequate level of data protection wherever your data is physically kept.
5 FOR HOW LONG DOES THE COMPANY KEEP DATA?
Rentair will hold data for the duration of our contractual relationship with you and for a period of 2 years thereafter, as set out in our internal data management procedures.
In cases where data is held for a longer period of time, where there is a legal or regulatory reason to do so, data will be deleted when it is no longer required for the legal or regulatory purpose it was held for.
6 YOUR RIGHTS
As a data subject, you have a number of rights, in certain circumstances as follows:
• access and obtain a copy of your data on request;
• to change incorrect or incomplete data;
• to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing;
• object to the processing of your data in certain circumstances
• to stop processing data for a period if data is inaccurate or there is a dispute about whether or not your interests override our legitimate grounds for processing data.
If you would like to exercise any of these rights, or if you have any queries relating to the processing of your personal data, please contact us at DPO@centuriongroup.co.uk or by post at Blackwood House, Union Grove Lane, Aberdeen, AB10 6XU.
If you believe that we have not complied with your data protection rights, you can complain to the Information Commissioner via www.ico.org.uk
This policy is subject to review and change at any time and its most current version will be published here.
In the spirit of transparency, this document provides details how RentAir Offshore processes any personal data collected or received when users visit our website www.rentairoffshore.com
1 WHAT INFORMATION DOES THE COMPANY COLLECT AND HOW IS IT USED?
When someone visits www.rentairoffshore.com we use technology to collect information to help us provide you with a good experience and also to allow us to improve the site and the services that we offer. This means that when you visit this website, cookies or similar technologies will be placed on your computer/device. So that you know more about the technologies used and can make informed decisions about how your data will be collected, we have provided a description of these.
2 WHAT ARE COOKIES?
Cookies are small text files placed on your computer, smart phone or other devices when you visit websites. They are widely used in order to make websites work, or work more efficiently, as well as provide information to the owners of the website.
Cookies allow us to recognise users (where appropriate), tailor the content on our website and help us improve its functionality. Without certain types of cookies enabled, the website may not function as efficiently or to its full capacity, thus negatively affecting the user experience.
The information that we gather includes IP addresses, operating systems, browser types and, depending on the cookie, statistical data about browsing actions and patterns.
4 Types of Cookies
These are temporary cookies which are only used whilst you use the website. These are helpful when navigating around website, particular to remember what you chose or populated on a previous page, so that you don’t have to re-enter the information again.
These embed on your computer or device and stay after you have visited the website. These help us to identify you as a unique visitor and do things like remember your details when you visit next time.
These are essential to the running of the website and it is recommended that this type of cookie is not disabled, but you can manage them via the table in Section 5.
EXPERIENCE & INSIGHT COOKIES
We use these cookies to see how visitors reach our website and the path they take through it. This helps us to improve our service. We use Google Analytics and HubSpot o help understand the information/data gathered.
5 HOW YOU CAN CONTROL AND DELETE COOKIES
Most cookies help you get the best out of our website, however, you can set up your browser to delete or refuse some or all of these, or to let you know if a cookie has been sent.
Please remember, if you do delete some or all cookies, the website may not function fully and your experience may be affected.
If you want to learn more about cookies, including how to manage and delete them, the following 3rd party websites provide clear information:
To opt out of being tracked by Google Analytics across all websites, please visit: http://tools.google.com/dlpage/gaoptout.
6 WEBSITE COOKIES
Details of the Cookies used on our website are detailed below:
Experience & Insight Used to distinguish users Duration: 2 years
Experience & Insight Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_
Experience & Insight Used to distinguish users Duration: 24 hours
Experience & Insight The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). Duration: 2 years
Experience & Insight This cookie is used for to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts. Duration: 10 years
Experience & Insight This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. Duration: 30 minutes
Experience & Insight Whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the visitor has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session. Duration: Session
Functionality This cookie is associated with the ShareThis social sharing widget placed in a site to enable sharing of content across various social networks. It counts clicks and shares of a page. Duration: 3 years
7 THIRD PARTY WEBSITES
This policy does not cover any websites we link to from this website. For more information about cookies on other websites, please read their respective policies or statements.
8 DATA PROTECTION
Please refer to our Privacy Notice for further information regarding how we process personal data collected via Cookies and for more information regarding the controls in place.